SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • job titles
  • contact preferences
  • martial status
  • amount of assets
  • nationality
  • academic background

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • information revealing race or ethnic origin

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://canadashaws.ca/cookie-policy/. The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and record in log files. This may include your IP address, device information, browser type, and details about your activity (e.g., date/time stamps, pages viewed, searches, and other actions), along with device event information (such as system activity, error reports, and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. This may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. For example, we may use GPS and other technologies to collect geolocation data (based on your IP address). You can opt out by refusing access or disabling your device’s location setting, though some aspects of our Services may be affected.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with law. We process your information only when we have a valid legal basis. We process your personal information for a variety of reasons, including:

  • To respond to user inquiries/offer support to users. We may process your information to address your inquiries and resolve issues you might have with the requested service.
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow communication with another user.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send for marketing purposes, in accordance with your preferences. You can opt out at any time. (See “WHAT ARE YOUR PRIVACY RIGHTS?”)
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests and location. (See our Cookie Notice for more.)
  • To protect our Services. We may process your information as part of efforts to keep our Services secure, including fraud monitoring and prevention.
  • To identify usage trends. We may process information about how you use our Services to improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better tailor our marketing efforts.
  • To save or protect an individual’s vital interest. We may process your information when necessary to safeguard an individual’s vital interest, such as preventing harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We process your personal information only when we have a valid legal reason, such as consent, contractual necessity, legal compliance, or legitimate interests. If you are located in the EU or UK, this section applies to you. The GDPR and UK GDPR require us to explain the legal bases we rely on. We may rely on the following legal bases:

  • Consent. We may process your information if you give us permission for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Performance of a Contract. We process your personal information when necessary to fulfill our contractual obligations to you.
  • Legitimate Interests. We process your information when it is reasonably necessary to achieve our legitimate business interests, provided these do not outweigh your rights. For example, we may process your personal information to:
    • Send users information about special offers and discounts
    • Develop and display personalized advertising
    • Analyze usage to improve our Services
    • Support our marketing activities
    • Diagnose problems and prevent fraud
    • Enhance user experience
  • Legal Obligations. We process your information to comply with legal obligations, such as cooperating with law enforcement, defending our legal rights, or providing evidence in litigation.
  • Vital Interests. We process your information when necessary to protect your vital interests or those of a third party.

If you are located in Canada, this section applies to you. We may process your information with your express or implied consent, which you can withdraw at any time. In exceptional cases, we may be permitted to process your information without your consent, for example:

  • If collection is clearly in an individual’s interests and consent cannot be obtained promptly
  • For investigations and fraud prevention
  • For business transactions under certain conditions
  • If needed to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and contacting next of kin
  • If we have reasonable grounds to believe an individual is a victim of financial abuse
  • If collection would compromise data accuracy needed for legal investigations
  • If disclosure is required by subpoena, warrant, court order, or court rules
  • If the data was produced during employment and is used consistently with its original purpose
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and regulated

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information in specific situations and with certain third-party categories.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third parties who perform services on our behalf. We have contracts with them to ensure your information is safeguarded and used only as instructed. They will not share your information with any other organization. The categories of third parties with whom we may share information include:

  • Ad Networks
  • Data Analytics Services
  • Data Storage Service Providers
  • Sales & Marketing Tools
  • Communication & Collaboration Tools
  • Affiliate Marketing Programs

We may also share your information in the following situation:

  • Business Transfers. We may share or transfer your information in connection with a merger, sale, financing, or acquisition of all or part of our business.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and tracking technologies to collect and store your information.

We use cookies and similar technologies (such as web beacons and pixels) to gather information when you interact with our Services. These help maintain security, prevent crashes, fix bugs, save your preferences, and support basic functions. We also allow third parties to use tracking technologies on our Services for analytics and advertising – to manage and display ads, tailor them to your interests, or send abandoned shopping cart reminders. Their technology may display ads tailored to your interests on our Services or on other websites. To the extent these technologies are deemed a “sale”/”sharing” under applicable US law, you can opt out by submitting a request as described in section DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of our Services. The Google Analytics Advertising Features we may use include Demographics and Interests Reporting, Remarketing, and Display Network Impressions Reporting. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout. You can also opt out via Ads Settings and mobile app settings. Additional opt-out options include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information, please visit the Google Privacy & Terms page.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary to fulfill the purposes outlined in this Privacy Notice unless required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize your data—or store it securely until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use organizational and technical security measures to protect your personal information.

We have implemented appropriate and reasonable security measures to protect the personal information we process. However, no electronic transmission over the Internet or storage technology can be guaranteed to be 100% secure, so we cannot promise that hackers or unauthorized third parties will never bypass our security. Although we do our best to protect your information, transmission of personal information to and from our Services is at your own risk. You should only access our Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18, nor do we sell such information. By using our Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and promptly delete the data. If you become aware of any such data, please contact us at info@canadashaws.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location (EEA, UK, Switzerland, or Canada), you have rights that give you greater control over your personal information, including the ability to review, change, or terminate your account.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict processing; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. However, this will not affect the lawfulness of the processing before its withdrawal nor affect processing based on other legal grounds.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can choose to remove or reject cookies; however, this may affect some features of our Services. For further information, please see our Cookie Notice. If you have questions or comments about your privacy rights, you may email us at info@canadashaws.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile devices include a Do-Not-Track (DNT) feature to signal your preference not to have your browsing activities monitored. As no uniform standard exists, we do not currently respond to DNT signals. If a standard is adopted in the future, we will update our practices accordingly.

California law requires us to inform you about our response to DNT signals. Because no standard exists, we do not currently respond to them.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of certain US states, you may have the right to access, correct, copy, or delete your personal information – and to withdraw your consent. These rights may be subject to limitations under applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A. Identifiers Contact details such as real name, alias, postal address, telephone or mobile number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B. Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information YES
C. Protected classification characteristics under state or federal law Gender, age, date of birth, race/ethnicity, national origin, marital status, and other demographic data YES
D. Commercial information Transaction information, purchase history, financial details, and payment information NO
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with various websites/applications NO
G. Geolocation data Device location NO
H. Audio, electronic, sensory, or similar information Images and audio, video or call recordings from our business activities NO
I. Professional or employment-related information Business contact details for providing our Services, job title, work history, and professional qualifications (if you apply for a job) YES
J. Education Information Student records and directory information YES
K. Inferences drawn from collected personal information Inferences drawn to create a profile about an individual’s preferences and characteristics NO
L. Sensitive personal Information Citizenship or immigration status and national origin YES
We only collect sensitive personal information as defined by applicable privacy laws or permitted by law/with your consent. Such information is used only for specified purposes and is not used to infer additional characteristics about you.

We may also collect other personal information when you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

  • Category A – As long as the user has an account with us
  • Category B – As long as the user has an account with us
  • Category C – As long as the user has an account with us
  • Category I – As long as the user has an account with us
  • Category J – As long as the user has an account with us
  • Category L – As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?”

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?”

We collect and share your personal information through:
  • Targeting cookies/Marketing cookies
  • Beacons/Pixels/Tags

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” We may use your personal information for our own business purposes – for internal research, technological development, and demonstration. This is not considered “selling” your personal information. We have not sold or shared any personal information to third parties for business purposes in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

  • Category I. Professional or employment-related information
  • Category J. Education information
  • Category L. Sensitive personal information

The categories of third parties to whom we disclosed this information can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”

Your Rights

You have rights under certain US state data protection laws. These include:

  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Depending on the state where you live, you may also have the following rights:

  • Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law)
  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law)
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota’s and Oregon’s privacy law)
  • Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law)
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
  • Right to opt out of the collection of sensitive data via voice or facial recognition (as permitted by applicable law, including Florida’s privacy law)

How to Exercise Your Rights

To exercise these rights, contact us by emailing your data subject access request to info@canadashaws.com, by calling toll-free at 672-867-6886, or by referring to the contact details below.

Under certain US state data protection laws, you may designate an authorized agent to request on your behalf. Requests from unauthorized agents may be denied.

Request Verification

Upon receiving your request, we will verify your identity using the information provided. Additional information may be requested for security purposes.

If you submit a request via an authorized agent, we may need extra information to verify your identity before processing. The agent must provide written, signed permission from you.

Appeals

Under certain US state data protection laws, if we decline your request, you may appeal our decision by emailing us at info@canadashaws.com. We will provide a written explanation of our decision. If denied, you may file a complaint with your state attorney general.

California “Shine The Light” Law

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request, once a year and free of charge, information about categories of personal information disclosed for direct marketing and the names and addresses of all third parties with which we shared your data in the preceding calendar year. If you are a California resident and wish to make such a request, please submit it in writing using the contact details in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top. If material changes occur, we may notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@canadashaws.com or contact us by post at:

Canada Shaws Consulting Inc. 308-5811 Cooney Rd., Richmond, BC V6X 1B5, Canada

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or US state, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please email your data subject access request to info@canadashaws.com.

 

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